At Sigma Body Parts, customer satisfaction is important. If a product does not meet your expectations or arrives damaged, every effort will be made to resolve the issue as quickly as possible. Please review the following Return & Refund Policy before requesting a return or exchange.

Return Eligibility

Returns are accepted within 30 days from the date your order is delivered. After 30 days, items are no longer eligible for a return, refund, or exchange.

To qualify for a return, the item must:

• Be unused, uninstalled, and in its original condition.
• Include all original packaging, labels, and accessories.
• Not show signs of wear, damage, or modification.
• Be returned with proof of purchase or the original order number.

Products that have been installed, altered, painted, or damaged after delivery cannot be returned unless they were received in a defective or incorrect condition.

Non-Returnable Items

For safety, quality, and inventory reasons, certain items may not be eligible for return, including:

• Special-order or custom-made parts.
• Clearance or final sale items.
• Products that have been installed or modified.
• Items returned without original packaging or proof of purchase.

Damaged, Defective, or Incorrect Items

If an order arrives damaged during shipping, contains a defective product, or the wrong item is received, please contact Sigma Body Parts within 48 hours of delivery.

To help resolve the issue quickly, include:

• Your order number.
• A description of the issue.
• Clear photographs showing the damaged, defective, or incorrect item and its packaging.

After the claim has been reviewed, a replacement, exchange, or refund will be arranged when appropriate.

Refunds

Once a returned item is received and inspected, the return request will be reviewed.

A confirmation email will be sent to notify you whether the refund has been approved or declined.

If approved, the refund will be issued to the original payment method. Depending on your bank or payment provider, it may take 5–10 business days for the refund to appear in your account.

Original shipping charges are generally non-refundable unless the return is the result of an error made by Sigma Body Parts or the item was received damaged or defective.

Exchanges

Exchanges are available only for items that are defective, damaged during transit, or incorrectly shipped.

If an exchange is approved, the replacement item will be shipped after the original product has been received and inspected, unless otherwise arranged.

Return Shipping

Customers are responsible for return shipping costs unless the return is due to:

• A defective product.
• A damaged shipment.
• An incorrect item sent by Sigma Body Parts.

For valuable items, using a trackable shipping service and purchasing shipping insurance is strongly recommended. Sigma Body Parts cannot be responsible for returns that are lost or damaged while being shipped back.

Return Processing Time

Most returns are inspected and processed within 3–5 business days after they are received. Refunds or exchanges will begin processing once the inspection has been completed and the return has been approved.

Order Cancellations

Orders may be canceled before they have been processed or shipped. Once an order has been shipped, it cannot be canceled and must follow the standard return process if eligible.

Need Assistance?

For questions about returns, refunds, or exchanges, please contact:

Sigma Body Parts
Email: info@sigmabodyparts.com
Phone: (877) 241-7876

Customer support will be happy to assist with any questions regarding your order or the return process.