Refund Policy
Returns
Our policy lasts for 14 days. If 14 days have passed since your purchase, we unfortunately cannot offer a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it, including its original packaging.
Refunds
Once your return is received and inspected, we will send you an email to notify you of the receipt of your returned item. We will also inform you if the refund is approved or rejected. If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a 5 business days.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same one, please contact us at info@sigmabodyparts.com and send your item to:
10600 Corporate Dr, Stafford, TX 77477, USA
Shipping
To return your product, please mail it to: 10600 Corporate Dr, Stafford, TX 77477, USA
You will be responsible for paying the shipping costs for returning your item, which are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on your location, the time it may take for your exchanged product to reach you may vary.
For items valued over $100, we recommend using a traceable shipping service or purchasing shipping insurance to ensure safe delivery. Please note that we cannot guarantee receipt of your returned item.
PRIVACY POLICY FOR SIGMA BODY PARTS
When you visit our website ("the Site"), we automatically gather certain details about your device, such as your web browser, IP address, time zone, and certain cookies installed on your device. As you navigate through the Site, we also collect data on the specific web pages or products you view, the websites or search terms that referred you to the Site, and how you interact with the Site. This information is referred to as “Device Information.”
We use the following technologies to collect Device Information:
- Cookies: Data files stored on your device that may include an anonymous unique identifier. You
can learn more about cookies and how to disable them at All About Cookies. - Log files: These track actions occurring on the Site and collect data including your IP address,
browser type, Internet service provider, referring/exit pages, and date/time stamps. - Web beacons, tags, and pixels: Electronic files used to track your browsing behavior on the Site.
For the purposes of this Privacy Policy, “Personal Information” includes both Device Information and Order Information.
How We Use Your Information
We use the Order Information to process and complete any orders placed through the Site (including processing payments, arranging shipping, and sending invoices and order confirmations). Additionally, we may use this information to:
- Communicate with you regarding your order or special offers.
- Screen orders for potential risks or fraudulent activity.
- Provide you with product or service updates that match the preferences you have shared with us.
We use Device Information to help us identify potential risks and fraud and to optimize our Site. For instance, we use analytics to understand how our visitors interact with the Site and to measure the success of our marketing campaigns.
Sharing Your Information
We may share your Personal Information with third-party service providers to help us operate the Site and deliver our services. You can read more about Google’s practices at Google’s Privacy Policy and opt out of Google Analytics
In addition, we may disclose your information to comply with legal obligations, respond to lawful requests, or protect our rights.
Targeted Advertising
We use your Personal Information to deliver targeted advertisements or marketing communications we think may interest you. You can learn more about targeted advertising by visiting the [Network Advertising Initiative’s educational page](http://www.networkadvertising.org/understanding-onlineadvertising/ how-does-it-work).
To manage or opt out of targeted advertising, visit:
- Facebook: [Ad Preferences](https://www.facebook.com/settings/?tab=ads)
- Google: [Ad Settings](https://www.google.com/settings/ads/anonymous)
You can also opt out of some services through the [Digital Advertising Alliance’s opt-out tool](http://optout.aboutads.info/).
Do Not Track
Our Site does not alter its data collection and use practices when we receive a Do Not Track signal from your browser.
Data Retention
We will retain your Order Information for our records unless and until you ask us to delete it.
Updates to This Policy
We may revise this Privacy Policy occasionally to reflect changes in our practices or for operational, legal, or regulatory reasons. Any updates will be posted on this page.
If you have questions about this policy or how we handle your information, please contact us at info@sigmabodyparts.co
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